Live Chat Support in Shared Hosting
As part of the support services that we provide for our shared hosting, you will find live chat support that is available 24x7, even on holidays. You can get in touch with us regardless if you already have an account or not, as we can assist you with all sorts of things, ranging from providing you with common information about our services in case you are not a client yet and you're thinking about purchasing one of the packages, to helping you with setting up an e-mail account in an e-mail client. A part of the problems are more complicated and time-consuming, and you will have to employ the ticketing system which is incorporated into the Hepsia hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for various things.
Live Chat Support in Semi-dedicated Servers
We have live chat support that is designed for all of our prospective and present customers. In case you are looking for a new website hosting account, you will be able to chat in real time to one of our representatives and get more info about our semi-dedicated servers so that you can pick the best plan for your websites. In case you already own an account with us, we'll be able to assist you in a timely manner with billing, general and 1st level technicalissues. Although in some cases you'll have to open a support ticket because there are situations that cannot be resolved on the live chat, we'll be able to assist you with lots of standard tasks, such as setting up an e-mail account in an email client or forwarding one domain name to another. In this way, you'll get quick support and you will save many hours.