A 99.9% Server Uptime
We’ve set up our shared hosting system using dependable hardware and heavily modified software. Our admins have installed a tweaked version of Security–Enhanced Linux on our physical servers in order to guarantee utmost security and stability. We’ve added a number of distributed denial–of–service protection units together with powerful firewall software to make sure our internal network is impregnable and secure.
All our shared hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is crucial to also build your own network architecture. For this reason, we built a custom–configured internal network in all our data centers. Relying on topflight Juniper switches and routers, our internal network allows for eye–poppingly fast data transmission speeds and is also completely redundant.
Because of this, you will take advantage of a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, no matter which web hosting package you have selected.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your money at stake, you can’t feel really safe. That is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel pleased with our hosting service or in case you want to get an even more robust hosting solution, such as a VPS servers or even a dedicated servers – you’ll receive your money back in full, with no obscure costs or repayment charges.
24/7 Technical Support
If you have ever had to wait around for hours for an answer, you probably know how exasperating this can be, particularly when your web site is on the line. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be right here for you and they’ll answer you in under one hour. And the best thing is that their average ticket response time is less than twenty minutes!