Semi-dedicated Servers
24–7–365 Technical Support

An Easy–to–Navigate Help Center

You’ll find nearly all the answers to your questions in the intuitive Help Center incorporated into our Web Control Panel. It includes a detailed knowledgebase with frequently asked questions and in–depth instructional articles written by our well–trained help desk support staff.

Instructional Video Clips

For those who’d rather find out how to troubleshoot a regularly encountered problem by watching an educational video, we have added a collection of video tutorials to our Web Control Panel. All the video lessons are concise and easy to understand. They offer you visual demonstrations of various site administration procedures.

A Sixty–Minute Ticket Response Time Guarantee

With all our semi–dedicated servers, we offer a 24/7/365 tech support service with a one–hour response guarantee. A team of trained support engineers will be available to you to attend to all the questions that you may possibly have. During non–busy hours, a reply will be given within just twenty minutes.