Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction warranty with all of our shared hosting packages, which means every single help question you submit will undoubtedly be responded to within an hour max. Our support crew members are trained to immediately correct any case and to present you with detailed information on any problem that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us at any time required. Our crew of employees will undoubtedly be on–line for you 24x7x365 to reply to all your inquiries and to handle any issue you will probably have. You can open a customer assistance ticket from the Web Control Panel or send us an e–mail message any time. In addition, on business days, you are able to ring us or make use of the live chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish guide while working on your sites within the Control Panel, you’ll be able to always just click the Help control key and pick your concern in the selection of content articles that will come up. We have also turned many of the posts into instructional videos. The collection of training videos will show up if you click the Videos button present in the top right angle.