Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Reply Warranty

  • Our tech assistance staff is on–line 24/7 to attend to each of your support tickets. Each ticket you submit to us will be resolved within maximum 60 minutes. If your problem demands the aid of an administrator, we will forward the ticket to the technician on duty and will let you know that the issue is being taken care of.

  • Top quality support service

  • Professional Client Support Service

  • Our tech support staff will be working for you 24/7/365 to to attend to all help request tickets that you submit. We offer client help and support for all apps that are installed in advance on your server. These include our custom created Web Control Panel, the preferred OS plus the server admin panel (with respect to the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Control Panel that comes absolutely free with your virtual server, you will find an insightful Help zone, consisting of all you should have knowledge of when monitoring your sites and applications. We have introduced a wide selection of how to content articles and video guides that present the basic website administration responsibilities in an understandable manner.